My name is Connie Frederick and I believe someone has used my debit card information fo...

GetHuman641375's Billing Issue with Lyft from April 2018

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Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman641375's next move: go to the Lyft help center.
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The issue in GetHuman641375's own words
My name is Connie Frederick and I believe someone has used my debit card information for your service because I did not...this will be the second time reaching out. My debit card ends in **** and I have two new charges one **** $*.** and another **** *.** I did not use your services and would like a refund and my debit number removed from your services . I need to know some information as to where these people are being picked up from and taken too. If I do not hear back from someone I am going to report you to the better business bureau and also report fraudulent activity to my bank for use of my card.
GetHuman641375 did not yet indicate what Lyft should do to make this right.
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Lyft

Billing Issue
Reported by GetHuman641375
Apr 30th, 2018 - 5 mons ago
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Timeline
GetHuman641375 started working on this issue
Apr 30th 1:10pm