I requested a round trip to the food depot up the street from my house. the driver rode...

GetHuman640199's Billing Issue with Lyft from April 2018

2 views
 | 
50484 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman640199's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman640199's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman640199 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman640199 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman640199 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman640199's own words
I requested a round trip to the food depot up the street from my house. the driver rode around the corner and headed back to my house saying he didnt have anything in his gps so he wasnt getting paid. he pushed the button on his phone saying he had dropped us off and told me to request another lyft so that he could pick it up and continue to drop us off i got a confirmation that it was paid and he still refused to take us to our destination. when i showed him that the ride was paid he said for us to get out since another driver got the request. i cancelled that ride and told him to take us back to my house. i want to be refunded for both the rides that i was charged and from now on i will use uber i have never had to deal with such foolishness in my life and i cant believe this company allows a driver to tell people to just get out of the car after they have paid
GetHuman640199 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman640199 fixed the problem
We are waiting for GetHuman640199 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman640199 fixes it.
This email address isn't valid

Lyft

Billing Issue
Reported by GetHuman640199
Apr 29th, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 50484 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman640199 started working on this issue
Apr 29th, 2018 8:47pm