It was first time using your app trying to see what charges would be to few different l...

GetHuman633071's Billing Issue with Lyft from April 2018

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The issue in GetHuman633071's own words
It was first time using your app trying to see what charges would be to few different locations. At no time did I request to be picked up and all of a sudden being asked if I wanted to cancel ride, I indicated yes since was not looking to be picked up at that time. Now I have $** fee issued by Lyft. I want this credited back to my credit card immediately please. If it is not I will certainly never use your services and will spread the word how your company operates. Have used Uber, never an issue, first time on your app being charged for cancelling a service I never requested. Wonder who I may choose to do business with in the future.
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Lyft

Billing Issue
Reported by GetHuman633071
Apr 27th, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 1 customer so far
Similar issue to 50670 others
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Timeline
GetHuman633071 started working on this issue
Apr 27th, 2018 12:11am