It was first time using your app trying to see what charges would be to few different l...
GetHuman633071's Billing Issue with Lyft from April 2018
Help with my Lyft issue
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Before contacting them, items GetHuman633071 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman633071's own words
It was first time using your app trying to see what charges would be to few different locations. At no time did I request to be picked up and all of a sudden being asked if I wanted to cancel ride, I indicated yes since was not looking to be picked up at that time. Now I have $** fee issued by Lyft. I want this credited back to my credit card immediately please. If it is not I will certainly never use your services and will spread the word how your company operates. Have used Uber, never an issue, first time on your app being charged for cancelling a service I never requested. Wonder who I may choose to do business with in the future.
GetHuman633071 did not yet indicate what Lyft should do to make this right.
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