I am VERY close to switching to Uber at this point due to the fact that now * times in...

GetHuman631215's customer service issue with Lyft from April 2018

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The issue in GetHuman631215's own words
I am VERY close to switching to Uber at this point due to the fact that now * times in the past two weeks, I have been on my way to pick someone up and all of a sudden the ride disappears. Sometimes I get a text saying Lyft cancelled the ride and sometimes I don't. I want a refund for all * of these rides. Its NOT okay to do this to drivers. I've read this is a frequent problem with Lyft so if this continues I will be switching to Uber.
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Customer service issue
Reported by GetHuman631215
Apr 26th, 2018 - 8 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
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GetHuman631215 started working on this issue
Apr 26th 3:34pm