I ordered my first ride with lyft yesterday... When I ordered it, it said ** mins away...

GetHuman-terraben's Disputes issue with Lyft from April 2018

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The issue in GetHuman-terraben's own words
I ordered my first ride with lyft yesterday... When I ordered it, it said ** mins away... * drivers canceled and it kept givin me new times.. **, ** mins away. I was late to pick my son up from school. I ordered a uber, which got to me in * mins. I canceled lyft not even * mins after I requested the ride and you guys took *.** outta my account. I want it refunded immediately. Please and thank you.
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Lyft

Disputes issue
Reported by GetHuman-terraben
Apr 25th, 2018 - 8 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 32166 others
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Timeline
GetHuman-terraben started working on this issue
Apr 25th 6:45pm
GetHuman-terraben indicated the issue is not fixed yet.
Apr 26th 7:46pm