I thought I cancelled the ride but apparently did not and was charged $*.** to my credi...

GetHuman-sjtass's Billing Issue with Lyft from April 2018

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The issue in GetHuman-sjtass's own words
I tried calling a lyft last week but could not get through...got through the driver was too far away and a friend got an uber. ... I thought I cancelled the ride but apparently did not and was charged $*.** to my credit card.
I should not be responsible for this charge becuase I clearly hit the cancel button but I was still charged.
You guys should wave the $*.** fee becuase I use Lyft all the time and generally have liked the service better than Uber. But if this charge does not go away I will no never use Lyft again and call my credit card company and tell them the charge is fraud.
I have an issue with Lyft too
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Lyft

Billing Issue
Reported by GetHuman-sjtass
Apr 24th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 3 customers so far
Similar issue to 50864 others
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Items needed
Account holder name
Email address on account
Phone number on account
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Timeline
GetHuman-sjtass started working on this issue
Apr 24th, 2018 3:13pm
GetHuman-sjtass confirmed the issue is fixed. Hooray!
Apr 24th, 2018 7:29pm