Your guy was ** mins late - Book a ride - I shouldn't have to pay a cancelation fee whe...

GetHuman623877's Billing Issue with Lyft from April 2018

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Help with my Lyft issue
Before contacting them, items GetHuman623877 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman623877's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman623877 will want to follow the link below to head to their help center. We will check on GetHuman623877 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman623877's own words:
Book a ride ... Your guy was ** mins late
I shouldn't have to pay a cancelation fee when your driver is late
Don't charge me the $** fee
Help with my Lyft issue
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Lyft

Lyft driver services
Billing Issue
Reported by GetHuman623877
Apr 24th, 2018 - 3 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 11142 others
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Timeline
GetHuman623877 started working on this issue
Apr 24th 5:33am