I noticed that it was getting me a ride now, I then went to immediately cancel the rid...

GetHuman-emailbox's Disputes issue with Lyft from April 2018

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The issue in GetHuman-emailbox's own words
schedule a ride for work later I needed to start over to set the correcttime. ... I noticed that it was getting me a ride now, I then went to immediately cancel the ride and I was charged $**.** for a ride I didn't take and my ride credit was taken from me.
I don't have ** dollars , and a ride credit to lose as a punishment for an first time blunder. How do you not have an option that allows customers to change the time they need a ride without losing money?!
return to me my money and my ride credit.
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Lyft

Lyft, rides with Lyft.
Disputes issue
Reported by GetHuman-emailbox
Apr 16th, 2018 - 5 mons ago
I have an issue with Lyft too
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Seen by 3 customers so far
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-emailbox started working on this issue
Apr 16th 10:13pm
GetHuman-emailbox reviewed the items needed
Apr 16th 10:14pm
GetHuman-emailbox indicated the issue is not fixed yet.
Apr 16th 11:16pm
GetHuman-emailbox confirmed the issue is fixed. Hooray!
Apr 20th 12:58am