When. Logged into the site there was one option. Luxury. No price given. My first time...

GetHuman-sdatz's Complaint issue with Lyft from April 2018

Help with my Lyft issue
The issue in GetHuman-sdatz's own words
Get to wotk ... When. Logged into the site there was one option. Luxury. No price given. My first time with Lyft. The driver could not tell me the price.
IT WAS $**. I am an elderly women living on a VERY SMALL INCOME. VERY SMALL. MY CARVGAD A FLAT AND I GADCTO GET TO WORK. I MAKE ** dollars an hour. I work four hours. This is devastating to me. I will not be able to pay my full health insurance. Every penny of mine is budgeted. This is just horrible. This was the first time I took Lyft. But I never wil agsin. Plus what was to take five minutes to arrive to my home too over ** minutes. So I was late and lost pay as a result.
A good resolution would be to charge me what uber usually does. $*. And fix your app so it would show options and prices. Like uber does.
How GetHuman-sdatz fixed the problem
I wrote the company and they issued a credit since I was a first time customer.
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Lyft

A ride from home to work.
Complaint issue
Reported by GetHuman-sdatz
Apr 14th, 2018 - 4 years ago
Fixed
GetHuman-sdatz shared how to fix
Seen by 10 customers so far
Similar issue to 8418 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman-sdatz started working on this issue
Apr 14th, 2018 8:49pm
GetHuman-sdatz indicated the issue is not fixed yet.
Apr 15th, 2018 1:49am
GetHuman-sdatz indicated the issue is not fixed yet.
Apr 16th, 2018 8:02am
GetHuman-sdatz confirmed the issue is fixed. Hooray!
Apr 17th, 2018 10:53pm