Tho I was outside waiting ** minutes, in the Safeway Parking area and had so contacted...

GetHuman-pcollath's Complaint issue with Lyft from April 2018

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The issue in GetHuman-pcollath's own words
get a ride home from King St., Alexandria Safeway ... Tho I was outside waiting ** minutes, in the Safeway Parking area and had so contacted the driver, as he can't stop on King St., only in the parking which is access on either side of the King St. Store, he left without me as I was informed on my screen
I was left with * cases of wine and * bags of groceries, to wait for the bus, and had a very stressful trip home
This may not require resolution, beyond refunding the "no show" charge, and making sure the particular driver involved understands that at this Safeway, to pick up the customer, he must turn into the Parking area as indicated on King St. beside the Store. I am legally blind (seeing out of only a quarter of each eye. I have on numerous occasions gotten Lyft rides from this safeway. No one has had a problem. In fact everyone I've spoken to agrees I don't even have to notify the drivers that I'm in the parking area, as it is OBVIOUS that a car cannot stop on King and wait while groceries are loaded in.
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Lyft

Complaint issue
Reported by GetHuman-pcollath
Apr 9th, 2018 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 7750 others
0 customers following this
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Timeline

GetHuman-pcollath started working on this issue
Apr 9th, 2018 5:16pm
GetHuman-pcollath shared this issue with others over email
Apr 9th, 2018 5:17pm
GetHuman-pcollath indicated the issue is not fixed yet.
Apr 12th, 2018 6:23pm
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Apr 12th, 2018 6:25pm
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Apr 12th, 2018 6:25pm
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Apr 15th, 2018 5:57pm
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Apr 19th, 2018 2:06am
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Apr 20th, 2018 3:06pm
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Apr 21st, 2018 1:44am