The driver could not find me because he could not understand simple direction in Englis...

GetHuman-thuhmast's Complaint issue with Lyft from April 2018

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The issue in GetHuman-thuhmast's own words
Get a lyft ... The driver could not find me because he could not understand simple direction in English. I was at the jr. High school in the back parking lot. I was on the phone with him and I simply asked him to take the last driveway away from la palma and I would be there. On top of that, I show up on his phone as a blue dot that clearly indicates where I was. I walked all the way up to the front of the school with a heavy box only to find that my ride was canceled
I wasn't able to get my daughter from school on time. I had to call a friend from her job to go get my daughter and take her home then come get me. On top of it all I got charged $*
Put my $* back in my account teach that driver English and credit a ride in the future.
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Complaint issue
Reported by GetHuman-thuhmast
Apr 4th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 7794 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth


GetHuman-thuhmast started working on this issue
Apr 4th, 2018 10:13pm
GetHuman-thuhmast reviewed the items needed
Apr 4th, 2018 10:15pm