I am unable to contact Locos regarding a service problem. I have tried calling (* disco...

GetHuman-photo_vi's customer service issue with Lycos Inc from August 2018

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I am unable to contact Locos regarding a service problem. I have tried calling (* disconnected), chat (disconnected), and by submitting a ticket on their site. After ONE WEEK, still no response. I want them to unlock my domains and provide codes to allow me to move domains to another web host site. My ticket * is *****. Please help! I see many other, similar complaints. Are they still in business? Or just taking peoples' money while offering no support?! Thank you !
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Lycos Inc

Customer service issue
Reported by GetHuman-photo_vi
Aug 27th, 2018 - 3 mons ago
I have an issue with Lycos Inc too
Fixed
Seen by 5 customers so far
Similar issue to 67 others
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GetHuman-photo_vi started working on this issue
Aug 27th 3:01pm
GetHuman-photo_vi indicated the issue is not fixed yet.
Aug 27th 4:36pm