Lycos Inc Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Lycos Inc customer service, archive #1. It includes a selection of 11 issue(s) reported May 4, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am having trouble accessing my page or account "john-richardson-meadows.angelfire.com" as I keep receiving a "wrong password" message. I have always used the same password saved on my computer, which has never caused any issues before. Whenever I try the "forgot password" email options, it just leads me back to the "sign-in" and "wrong password" page, and subsequent emails from you end up in the same cycle. When I attempt to get a ticket, I receive a message stating that there have been too many unsuccessful login attempts or that there may be a security breach. This happened about two weeks ago and briefly connected me, but now I am unable to log in again. I do not recall creating the username "magic/jrm." Could you please provide me with a working password?
Reported by GetHuman-john_ric on пятница, 4 мая 2018 г., 23:52
Issue: I am experiencing a problem with the Lycos control panel for www.sjamalta.org, indicating 'www.sjamalta.org is awaiting registration'. Despite having a valid credit card and auto-renewal set up, I am unable to manually renew the domain through the Lycos Domain payment gateway, receiving the message: "Domain 'sjamalta.org' is UNAVAILABLE!" My Lycos Domain Account number is Lycos Domain Names Account No: [redacted]78. I submitted a ticket 5 days ago but have yet to receive a response. The ticket is assigned to the agent Kishor.nand. I am concerned about this issue as www.sjamalta.org is utilized by St John Ambulance Malta, a voluntary organization providing first aid and ambulance services at community events in Malta. Thank you, James C.
Reported by GetHuman-jamesci on вторник, 22 мая 2018 г., 5:48
I've been using Lycos.com for many years with the login name [redacted] Back when I played World of Warcraft, I used this email address for the game. After taking a break from WoW for about a year, I tried to log back in, but Lycos.com had become a paid service, and I couldn't access my account to verify my WoW account. I tried to sign up for a year at $19.95, using a Visa Gift card with a balance of $45, more than sufficient for the subscription. However, when I entered my card information on Lycos, it prompted me to check if the card was valid. I called their toll-free number for assistance but couldn't understand why my card was being questioned for a 1-year subscription. I really need access to my WoW account through my Lycos email. Can anyone help me with this issue? Thank you. - [redacted]
Reported by GetHuman-al_laddi on понедельник, 11 февраля 2019 г., 20:41
I am experiencing difficulties getting my website, www.georgesarkisian.com, back online. It seems the Federal Aviation Administration (FAA) influenced my website host, tripod/lycos, to take it down due to my criticisms. I have been unable to reach tripod/lycos for an explanation despite their reassurance of a response within 24-48 hours. I strongly believe the Great Lakes Region management is behind this. Contact details for FAA officials involved are provided. The NextGen air traffic system by the FAA is also causing noise pollution issues for many homeowners across the country. I urge for my website to be reinstated promptly. George Sarkisian [redacted] Bay Vista Highland, Michigan [redacted] Tel: [redacted]
Reported by GetHuman-sarkisia on суббота, 15 июня 2019 г., 15:07
I am trying to reach a human at Lycos/Angelfire regarding my website issues. For 15+ years, Angelfire has been hosting my site without major problems. Recently, my website and worksite disappeared, and I was asked to pay for services I'm not using. I discovered an unauthorized increase in my monthly fee. Despite attempts, I can't reach Lycos/Angelfire for clarification. I am changing my website format on my terms. If there's a valid reason for the fee increase, I'm open to discussion. However, the lack of customer service may lead me to reconsider having an informational website. Contact me by phone or mail, as my email setup is in progress. I am reachable at 1-[redacted] or at [redacted] Quintana Rd, UPS BOX #[redacted], Morro Bay, CA, [redacted]. My website is iammyownreporter.com.
Reported by GetHuman3352362 on четверг, 1 августа 2019 г., 21:32
I have experienced extremely poor customer service from Lycos Mail across multiple paid accounts for years. They often ignore our concerns, fail to respond, or provide inaccurate information when they do reply. They repeatedly deny that the issues we report exist, even when we provide evidence. Requesting higher-level support has been futile as they refuse to escalate the matter. They dismiss server errors and claim that their own messages are our fault. The spam problems we encounter, including threats, are not addressed despite us proving they stem from the same source. Recently, we received a suspicious email purportedly from Lycos but originating elsewhere. The list of grievances is extensive, and it's challenging to express how shockingly bad their support has been. We urgently need high-level support to reach out to us.
Reported by GetHuman4858298 on пятница, 22 мая 2020 г., 17:51
I did not link a cell phone number to my account and no longer have access after getting a new computer post a hard drive crash. I have forgotten the password for this and other accounts. I created a Lycos email connected to one of these accounts. Reset password attempts are sent to a different email provider. I have not received assistance from them yet. Can you help me out? The other account is linked to the Lycos account for password recovery, which may not have been the best choice, but that's the situation.
Reported by GetHuman5592352 on понедельник, 28 декабря 2020 г., 18:43
I need assistance with my Lycos Email. I recently renewed my account on January 29, [redacted], for a 3-year term. However, I am unable to find the "Confirm Button" mentioned in the notification. Despite renewing, I am still unable to access my email due to a persistent banner message about free email, which is blocking my login attempts. In addition, I am locked out of the Support Portal and cannot retrieve my forgotten email/password to access my ticket. Please review my account promptly and grant me access to my email. Thank you for your attention to this matter. Email: [redacted] Message from Lycos Mail: Please note that Lycos Mail no longer provides free email accounts. If you have an existing Lycos Mail subscription, please ensure that your billing information is current to avoid any service interruptions. It is crucial to update your billing details promptly as free email accounts are subject to deletion after 30 days of inactivity.
Reported by GetHuman5707727 on воскресенье, 31 января 2021 г., 2:19
I received a notification that my email account, SUNDAY4ME@LYCOSCOM, is closed. I have renewed and updated my billing, but I am still unable to access my account. There is a banner about free mail that is interfering with my login. I would appreciate any assistance you can provide in resolving this issue.
Reported by GetHuman5707727 on воскресенье, 31 января 2021 г., 8:04
I am seeking a password reset for my Lycos mail account. The email address associated is [redacted] Due to being unable to access this account, I would like the password reset code to be sent to my secondary email at [redacted] Upon receiving the code, I will be able to log into my primary account and create a new password. For any further inquiries, please contact me via text at [redacted]. This email account is crucial for my business operations. Thank you.
Reported by GetHuman8667040 on четверг, 19 октября 2023 г., 20:37
I am having trouble with my password for my email account, [redacted] I have tried resetting it but cannot access my mailbox to follow the instructions. To reset the password, please send a code to my alternate email, [redacted] For communication, please contact me through this Gmail account or text me at [redacted]. Thank you.
Reported by GetHuman8667040 on четверг, 19 октября 2023 г., 21:09

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