GetHuman-jamesci's customer service issue with Lycos Inc from May 2018
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I want to ensure that the domain is not cancelled. ... Problem: **The Lycos control panel for www.sjamalta.org is showing the message: 'www.sjamalta.org is awaiting registration'.**My credit card is valid and the payment is also set to auto-renew. I am trying to renew the domain manually through Lycos Domain payment gateway but I am getting the message: "Domain 'sjamalta.org' is UNAVAILABLE!"**My Lycos Domain Account number is Lycos Domain Names Account No: *********.**I have opened a ticket * days ago but I have not received any response. The agent assigned to the ticket is Kishor.nand.**I am very worried. This is the domain that St John Ambulance Malta uses. We are a voluntary organisation offering first aid & ambulance cover during community events in Malta.**Thanks,*James Cilia
My organisation is worried that it loses its well established web identity.
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