yesterday I credited my mobile with ** pounds to pay for and renew my pack I turned on...

GetHuman-benshutt's customer service issue with Lycamobile from October 2018

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The issue in GetHuman-benshutt's own words
yesterday I credited my mobile with ** pounds to pay for and renew my pack I turned on my mobile data to do this and in a matter of * minutes my credit had gone****I'm now left with no phone for * weeks as I'm disabled and on a low income I don't have the means and don't see why I should put more money into my lyca mobile account after you took ** pounds in minutes****I'm severly disabled and live alone I now have a phone that's useless because lyca decided to rip me off if this matter remains unresolved I will be taking this complaint to your regulatory body
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Lycamobile

Customer service issue
Reported by GetHuman-benshutt
Oct 20th, 2018 - a mon ago
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GetHuman-benshutt started working on this issue
Oct 20th 7:02pm