I bought a new sim.it has some offer.for activating the sim I registered it.but I do no...

GetHuman685491's customer service issue with Lycamobile from May 2018

Help with my Lycamobile issue
The issue in GetHuman685491's own words
I bought a new sim.it has some offer.for activating the sim I registered it.but I do not get the offer.I tried to activate it with pin number by dialing *****pin*.but that's also not working.I give my sim details below.what should I do to get the offer.** Lycamobile Logo**Lycamobile Bundle*Name*Johnphy Padayatty Joseph*Date & Time*********** **:**:***DateofBirth**Address***a,East St Hadfield VIC Australia *****Ref.No*MFST***********Apartment No**Email id******@***.com*Contact No************Order.No*AU***********Greetings from Lycamobile!*You have successfully registered for Lycamobile Sim with Bundles.**Details*S.*No*Pin *number*Sim *type*Top-up *amount*Bundle *Name*Bundle *Type*Amount*Auto *renewual*Parent Pin*sim***********Standard*--*Unlimited Plan S*National*AUD*.****globeman*Shipment Charges*$*.***Promo Discount Amount*$**Amount paid*$*.***TAX***VAT*$
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Lycamobile

Customer service issue
Reported by GetHuman685491
May 15th, 2018 - 10 mons ago
I have an issue with Lycamobile too
Fixed
Seen by 7 customers so far
Similar issue to 576 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman685491 started working on this issue
May 15th, 2018 6:09am
GetHuman685491 confirmed the issue is fixed. Hooray!
May 15th, 2018 6:10am
GetHuman685491 indicated the issue is not fixed yet.
May 15th, 2018 12:08pm
GetHuman685491 indicated the issue is not fixed yet.
May 16th, 2018 4:54am
GetHuman685491 indicated the issue is not fixed yet.
May 17th, 2018 2:01am