Im a Person who works with you at an independent eye Doctors office. I Would like to e...

GetHuman2234293's customer service issue with Luxottica from February 2019

54 similar
0 following
Help with my Luxottica issue
First: share to improve GetHuman2234293's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2234293's next move: call Luxottica.
The best way to get your problem resolved is to tap the button below to start calling Luxottica. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2234293 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman2234293's own words
Im a Person who works with you at an independent eye Doctors office. I Would like to express how annoying it is to Make us change our password so often on or online services. And it is difficult to actually get someone on the phone. And our Rep is flaky. He doesnt even have the nerve to let us pick the frames we want sell. He never has for us to look at. He takes it upon himself to pick our frames. Not cool. Like he is aware of what we do (therapy doctor for head trama). Sending us frames we cant sell cause they wont adjust.
GetHuman2234293 did not yet indicate what Luxottica should do to make this right.
I have an issue with Luxottica too
How GetHuman2234293 fixed the problem
We are waiting for GetHuman2234293 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Luxottica's attention and get better help faster. Tap below to get started.
Having Luxottica issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2234293 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2234293
Feb 18th, 2019 - 8 mons ago
I have an issue with Luxottica too
Not resolved
Seen by 3 customers so far
Similar issue to 54 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2234293 started working on this issue
Feb 18th 5:57pm