Im a Person who works with you at an independent eye Doctors office. I Would like to e...

GetHuman2234293's customer service issue with Luxottica from February 2019

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The issue in GetHuman2234293's own words
Im a Person who works with you at an independent eye Doctors office. I Would like to express how annoying it is to Make us change our password so often on or online services. And it is difficult to actually get someone on the phone. And our Rep is flaky. He doesnt even have the nerve to let us pick the frames we want sell. He never has for us to look at. He takes it upon himself to pick our frames. Not cool. Like he is aware of what we do (therapy doctor for head trama). Sending us frames we cant sell cause they wont adjust.
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Luxottica

Customer service issue
Reported by GetHuman2234293
Feb 18th, 2019 - 8 mons ago
I have an issue with Luxottica too
Not resolved
Seen by 3 customers so far
Similar issue to 54 others
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Timeline
GetHuman2234293 started working on this issue
Feb 18th 5:57pm