First off, as a mom of * and long time member of the Luvs brand fan club I commend you...
GetHuman-bkim's customer service issue with Luvs Diapers from September 2018
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The issue in GetHuman-bkim's own words
First off, as a mom of * and long time member of the Luvs brand fan club I commend you for time and again producing such an outstanding product. Throughout these many years and the incalculable number of "changes" this is the only issue ever to come about. So about * weeks ago I bought a box of ** size * diapers at my local Walmart. (*****) About *** way thru the box we had the first accident happen. As my son walked thru the kitchen wearing only the diaper and a tshirt I noticed the filling coming out the back and falling on the floor. Now I've seen a diaper fail from being saturated but this was barely damp so I assumed he snagged it on something or just wiggled a hole in it somehow. No big deal. But it was only after seeing the same thing happen in the same place of probably * or * more within the next ** or so that I had to think maybe it wasn't just my son being extra destructive but probably just a weak spot in that particular batch. This will not at all effect my decision to continue using your products however.
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