Before contacting them, items GetHuman-cheraugi may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-cheraugi's own words
Lumosity charged me **.** on my credit card last month, but when I try to play it, it says there are only * games I can play for free and I have to upgrade to premium now. Plus I see there’s a deal for premium which is less than **.** now. So, do I have lumosity paid for or not since you got the **.** already? I have called twice and left messages and no call in three days, or even a week. Could you please contact me.
GetHuman-cheraugi did not yet indicate what Lumosity should do to make this right.
I have an issue with Lumosity too
How GetHuman-cheraugi fixed the problem
We are waiting for GetHuman-cheraugi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.