my son who was the account holder p***ed away - the account is on auto pay and all his...

GetHuman-padualim's customer service issue with Lumosity from June 2018

Help with my Lumosity issue
my son who was the account holder p***ed away - the account is on auto pay and all his bank accounts and credit cards are closed down. i like to cancel the account and get the refund for the balance paid - his email was *****@***.com for the account. my eamil is *****@***.com
I trust that Lumosity will make this right and come up with a resolution that is fair.
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Lumosity

Customer service issue
Reported by GetHuman-padualim
Jun 25th, 2018 - 2 mons ago
I have an issue with Lumosity too
Fixed
Seen by 6 customers so far
Similar issue to 63 others
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Timeline
GetHuman-padualim started working on this issue
Jun 25th 4:05am
GetHuman-padualim indicated the issue is not fixed yet.
Jun 25th 2:33pm
GetHuman-padualim indicated the issue is not fixed yet.
Jun 26th 5:34am