My name is Jacqueline Johnson**My husband's credit card was charged $**.** for this ser...
GetHuman-jjetsky's customer service issue with Lumosity from May 2018
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My name is Jacqueline Johnson**My husband's credit card was charged $**.** for this service, which I assume is a renewal. He has not used the service for a year. In fact, he no longer lives at home and in assisted living, currently in the Memory Unit of Traditions At Beaumont in Louisville Ky. In other words, incapacitated. I need to get this charge refunded and the account cancelled. **I do not know what information he gave you, nor what email address he gave you. I can tell you the recent charge was made on April **, ****, The numbers I see are Usgefz***-*******CA, which looks like a phone number. **My husbands name is Thomas Johnson, the last four numbers of the credit card are ****. Address **** Glenhope Drive, Louisville KY *******I am sure your system can tell that the account has not been used for a very long time. **Thank you for your assistance.
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