Hi there, about a month ago I went in store which is * hour away to get the zipper that...

GetHuman1722827's customer service issue with Lululemon.com from December 2018

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The issue in GetHuman1722827's own words
Hi there, about a month ago I went in store which is * hour away to get the zipper that broke off my Pinnacle winter jacket fixed- they said they couldn’t fix it and exchanged for a Brave the cold jacket. The Pinncale winter jacket was so so warm and perfect for the rink- I have two kids in hockey. They said the brave the cold would be just as warm. I’m so disappointed and it seems to be getting thinner and thinner. Is there anything that can be done without going in store?
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Lululemon.com

Customer service issue
Reported by GetHuman1722827
Dec 9th, 2018 - 5 mons ago
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GetHuman1722827 started working on this issue
Dec 9th, 2018 4:23pm