I am from Kentucky. I went to order a limited edition pair of pants for my sister and I...

GetHuman629992's Complaint issue with Lululemon from April 2018

16 views | 220 similar | 0 following
Help with my Lululemon issue
First: share to improve GetHuman629992's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman629992's next move: contact Lululemon.
Tap the below to see how we recommend you contact Lululemon. We will check in later with GetHuman629992 to make sure you got them.
Before contacting them, items GetHuman629992 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman629992's own words
I am from Kentucky. I went to order a limited edition pair of pants for my sister and I, and they were sold out. So I talked to a representative on the chat online and she gave me stores in which had our sizes (** and **) one in Maryland and one in California. The woman in Maryland was awesome, I got my pants for my sister. Here it is ** days later and I still haven’t received my pants from the store in California. I called to see if they could track them for me because I never got an email. I was put on hold for over ** minutes. I was told I would be called back within an hour. I never received that phone call back within * hours so I called back again and spoke to the woman whom I originally ordered the pants from. She couldn’t find anything in her system at all. All they could offer me was my refund. I’m a devoted customer to this brand, tell all of my peers about how awesome this company is. And then this happened. I went through great lengths to get theses for them to “disappear”. And all I was offered was my money back. I’m extremely upset. And Lululemon just lost a great customer.

GetHuman629992 did not yet indicate what Lululemon should do to make this right.

How GetHuman629992 fixed the problem

We are waiting for GetHuman629992 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lululemon's attention and get better help faster. Tap below to get started.
Having Lululemon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman629992 fixes it.
This email address isn't valid


Complaint issue
Reported by GetHuman629992
Apr 26th, 2018 - 5 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 220 others
0 customers following this


GetHuman629992 started working on this issue
Apr 26th, 2018 1:58am