Good day**I have an issue for my refund. *I purchased a Ticket from Lufthansa travellin...

GetHuman5809156's customer service issue with Lufthansa from March 2021

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The issue in GetHuman5809156's own words
Good day**I have an issue for my refund. *I purchased a Ticket from Lufthansa travelling from Montreal to Tehran before *th of May ****. But I could not use the ticket as the Flight has cancelled ** times by Lufthansa due to Covid** Pandemic. My ticket purchased with Master Card credit Card issued by bank in Dubai. In the meantime my card has expired and I do not have any further relation with my bank in Dubai as I am no longer living in U.A.E I have asked for ticket refund several times by calling Lufthansa center, but they said that they will refund the money only to the original Credit Card. I have again raised this issue with Lufthansa Service Center and they told me that I have to check this matter with my bank in Dubai. Finally in my last contact with Lufthansa Service Center they have suggested me to write to *****@***.com. *I have an account in another country also Therefore I appreciate I any person can help related to my issue to get back my money.*Regards

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Lufthansa

Customer service issue
Reported by GetHuman5809156
Mar 5th, 2021 - 6 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 1718 others
0 customers following this

Timeline

GetHuman5809156 started working on this issue
Mar 5th 1:28am
GetHuman5809156 indicated the issue is not fixed yet.
Mar 5th 7:12am
GetHuman5809156 indicated the issue is not fixed yet.
Mar 5th 7:14am