My father died on a Lufthansa flight from Hong Kong to Europe. He died on April...

GetHuman-keanstep's customer service issue with Lufthansa from September 2020

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The issue in GetHuman-keanstep's own words
My father died on a Lufthansa flight from Hong Kong to Europe. He died on April **, ****. I am not sure in which European city the flight landed. At the time of his death, my father was traveling on an Irish passport. I was very young at the time and I do not know what country filed the death certificate. I am in the process of obtaining Irish citizenship and need his death certificate. I have contacted Lufthansa and have a feedback number. I am sure Lufthansa can access this information but they have not been helpful. I would think that they would maintain records on a passengers death on their airline. I would also think that they could obtain his flight number by narrowing down the flights departing Hong Kong to Europe on that date. Any suggestions would be helpful.

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Lufthansa

Customer service issue
Reported by GetHuman-keanstep
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 2341 others
0 customers following this

Timeline

GetHuman-keanstep started working on this issue
Sep 25th, 2020 1:28pm

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