Dears,*Our flight from GVA-CAI-GVA has been canceled . We requested a refund and Expedi...
GetHuman-habtad's Refund a Charge issue with Lufthansa from June 2020
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The issue in GetHuman-habtad's own words
Dears,*Our flight from GVA-CAI-GVA has been canceled . We requested a refund and Expedia submitted to you three months ago. I was advised to wait eight to ten weeks as you , Lufthansa, have started the refund process on ** April. However, I am now told the process has not moved forward and not started at all.**I therefore request you to update me and expedite the refund status of my claim.**Though I understand the number of request you might have to deal due to the current crisis, it is a little be strange that my request is not moving an inch in the past three months.**Please see the travel detail below**Itinerary*Geneva (GVA) to Cairo (CAI)*Departs on Thu, Apr * at *:**pm*Airline confirmation: QFJJAO (Lufthansa)*Cairo (CAI) to Geneva (GVA)*Departs on Sat, Apr ** at *:**am*Airline confirmation: QFJJAO (Lufthansa)*Travelers: Berween Younes, Adam Mamo, Jad Mamo
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