Dears,*Our flight from GVA-CAI-GVA has been canceled . We requested a refund and Expedi...

GetHuman-habtad's Refund a Charge issue with Lufthansa from June 2020

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The issue in GetHuman-habtad's own words
Dears,*Our flight from GVA-CAI-GVA has been canceled . We requested a refund and Expedia submitted to you three months ago. I was advised to wait eight to ten weeks as you , Lufthansa, have started the refund process on ** April. However, I am now told the process has not moved forward and not started at all.**I therefore request you to update me and expedite the refund status of my claim.**Though I understand the number of request you might have to deal due to the current crisis, it is a little be strange that my request is not moving an inch in the past three months.**Please see the travel detail below**Itinerary*Geneva (GVA) to Cairo (CAI)*Departs on Thu, Apr * at *:**pm*Airline confirmation: QFJJAO (Lufthansa)*Cairo (CAI) to Geneva (GVA)*Departs on Sat, Apr ** at *:**am*Airline confirmation: QFJJAO (Lufthansa)*Travelers: Berween Younes, Adam Mamo, Jad Mamo

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Lufthansa

Refund a Charge issue
Reported by GetHuman-habtad
Jun 17th, 2020 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2847 others
0 customers following this

Timeline

GetHuman-habtad started working on this issue
Jun 17th 10:14am
GetHuman-habtad indicated the issue is not fixed yet.
Jun 19th 5:53pm