I just want the payment appear on my AMEX credit card and receive an e-mail confirming this was done.

GetHuman-vonhesse's customer service issue with Lufthansa from April 2020

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The issue in GetHuman-vonhesse's own words
get refund for cancelled ticket as promised on March **,**** ... Need refund of cancelled ticket ***-********** , booking ref. SNXZ*U. Ticket cancelled due to Coronavirus: my age of ** years!*When cancelling on March ** was told refund would be sent to the AMEX credit card used to purchase ticket.
I am not likely to fly to Germany again - my age and fear of Corona are the issues!
Just repay me for the fare
Have made annual trips to Germany for some ** years, mostly out of Miami - but also Newark NJ
Have tried to do it on line, but am incapable to manage it - computers are far too complicated at my age,
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Lufthansa

Airline tickeet
Customer service issue
Reported by GetHuman-vonhesse
Apr 28th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2631 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number

Timeline

GetHuman-vonhesse started working on this issue
Apr 28th 1:14pm
GetHuman-vonhesse indicated the issue is not fixed yet.
Apr 30th 6:06pm
GetHuman-vonhesse indicated the issue is not fixed yet.
Apr 30th 6:08pm

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