My problem is not fixed and we did not back from your rep although it was indicated that he*she will.

GetHuman-tatwchoi's Refund a Charge issue with Lufthansa from March 2020

Help with my Lufthansa issue
The issue in GetHuman-tatwchoi's own words
I was trying to get a refund of the air tickets $ ****.** USD ... This is relating Airline confirmation * Luthansa Airlines UO*YU**Passengers *. Henry Tat-Wing Choi* *. Karen Wan Sheung Choi*departing Toronto, Canada to Madrid , Spain*on Mar **, **** at *:** pm*Due to the fallout of Covid-**, travel warnings are issued in many countries including Canada, US and Spain. The tour we booked are cancelled.*We are requesting a refund as per policy of your airline company.*Thank you.*Karen Choi

GetHuman-tatwchoi did not yet indicate what Lufthansa should do to make this right.

How GetHuman-tatwchoi fixed the problem
The issue is never fixed. The only answer I received is " You did not yet indicate what Lufthansa should do to make this right. " although I have indicated I am trying to get a refund.
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Lufthansa

To cancel the booking of UO*YU* departing Toronto Mar**,**** to arrive Madrid
Refund a Charge issue
Reported by GetHuman-tatwchoi
Mar 17th, 2020 - 7 months ago
Not resolved
GetHuman-tatwchoi shared how to fix
Seen by 18 customers so far
Similar issue to 2089 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number

Timeline

GetHuman-tatwchoi started working on this issue
Mar 17th 4:15pm
GetHuman-tatwchoi confirmed the issue is fixed. Hooray!
Mar 17th 4:38pm
GetHuman-tatwchoi indicated the issue is not fixed yet.
Mar 17th 9:17pm
GetHuman-tatwchoi indicated the issue is not fixed yet.
Mar 17th 9:28pm
GetHuman-tatwchoi confirmed the issue is fixed. Hooray!
Mar 17th 9:28pm
GetHuman-tatwchoi indicated the issue is not fixed yet.
Mar 17th 9:29pm
GetHuman-tatwchoi confirmed the issue is fixed. Hooray!
Mar 17th 9:30pm
GetHuman-tatwchoi indicated the issue is not fixed yet.
Mar 17th 9:30pm
GetHuman-tatwchoi indicated the issue is not fixed yet.
Mar 17th 10:01pm
GetHuman-tatwchoi confirmed the issue is fixed. Hooray!
Mar 17th 10:02pm
GetHuman-tatwchoi indicated the issue is not fixed yet.
Mar 18th 8:59pm
GetHuman-tatwchoi indicated the issue is not fixed yet.
Mar 21st 9:07pm

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