Refund change of seat selection made by you not me

GetHuman-ezwingle's Refund a Charge issue with Lufthansa from November 2019

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Before contacting them, items GetHuman-ezwingle may need:
Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman-ezwingle's own words
I booked my seat online* the check-in agent gave me another seat. I paid for the reservation service so I want the fee refunded. ... I paid $** online to book seat **D on LH *** on Nov. ** ****. When I boarded, I discovered that the check-in agent had assigned me seat **B. I can send a copy of the boarding pass if you give me an email address for you. I request a refund for the seat reservation.*Thank you,*Erla Zwingle
I paid money to book my seat online but didn't get it anyway.
I want a refund for the seat-selection fee because I was given a seat other than the one I booked online.
Forever. I've been flying Lufthansa forever.
I tried contacting you several days ago and you never called back. This is maddening.
How GetHuman-ezwingle fixed the problem

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Lufthansa

Onling seat selection reservation
Refund a Charge issue
Reported by GetHuman-ezwingle
Nov 15th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 5263 others
0 customers following this

Timeline

GetHuman-ezwingle started working on this issue
Nov 15th, 2019 12:28pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 17th, 2019 8:41pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 17th, 2019 8:42pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 17th, 2019 8:42pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 17th, 2019 8:42pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 17th, 2019 8:45pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 17th, 2019 8:47pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 18th, 2019 12:46pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 18th, 2019 12:46pm
GetHuman-ezwingle indicated the issue is not fixed yet.
Nov 18th, 2019 12:46pm

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