Seating *Seating*I am unhappy with the arrangements made with Lufthansa Airlines. When...

GetHuman3681744's customer service issue with Lufthansa from October 2019

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The issue in GetHuman3681744's own words
Seating *Seating*I am unhappy with the arrangements made with Lufthansa Airlines. When I bought our seats from Chicago to Naples, changing planes in Munich, I paid $** extra for extra leg room through Lufthansa Airlines for the first leg of our trip LH*** (Chicago to Munich) for both passengers. When we arrived at the counter in Chicago Thursday, September **th, ****, we were told by the Lufthansa crew that there were no such seats on the plane. We will return to Chicago on October *th. Our return flight numbers on October *th are LH***. I would like the extra leg room that we paid for when we return on Oct *th Saturday October *th, ****. I would like financial compensation for the extra charge on flight LH*** on September **th, ****.

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Lufthansa

Customer service issue
Reported by GetHuman3681744
Oct 1st, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 6211 others
0 customers following this

Timeline

GetHuman3681744 started working on this issue
Oct 1st, 2019 10:26am