Dear Customer Support Team,***Passengers:*Manar AlKhayat **************Mhd Naeem Khaya...

GetHuman3360201's Refund a Charge issue with Lufthansa from August 2019

Help with my Lufthansa issue
First: share to improve GetHuman3360201's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3360201's own words
Dear Customer Support Team,***Passengers:*Manar AlKhayat **************Mhd Naeem Khayat Albirkar ***************First of all, we bought this ticket as roundtrip. We are living in the US, so when we bought the tickets, we explained that we are going roundtrip and the websites which the one sold us the tickets knows that we have a green card and we have syrian passports which obviously it knows every part of this journey, and as i informed you earlier about the story of the return ticket that we couldn't come back plus we had another problem which is buying new tickets that cost $**** plus the hotel $*** and my mother is a disabled person she is seventy years old and she is very sick because of the exhausting circumstances of this trip. Right know she is having a sciatica or neuritis i took her directly to the hospital after this terrible trip.*Regarding this matter, i'm demanding a full refund for expenses that had been occurred and compensation for causing my mother serious health condition. **Mhd Naeem Khayat Albirkdar,*Phone Number: ***-***-****

GetHuman3360201 did not yet indicate what Lufthansa should do to make this right.

How GetHuman3360201 fixed the problem

We are waiting for GetHuman3360201 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Lufthansa customer problems.
How Do I Make a Booking with Lufthansa?How Do I Get a Refund from Lufthansa?How do I make a special request for my flight with Lufthansa?
Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
Having Lufthansa issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lufthansa

Refund a Charge issue
Reported by GetHuman3360201
Aug 3rd, 2019 - a year ago
Not resolved
Seen by 28 customers so far
Similar issue to 5642 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number

Timeline

GetHuman3360201 started working on this issue
Aug 3rd, 2019 2:30am