I had problem with payment (debit card), i tried paypal and after that page had some pr...

GetHuman-luciak's customer service issue with Lufthansa from May 2019

Help with my Lufthansa issue
The issue in GetHuman-luciak's own words
I had problem with payment (debit card), i tried paypal and after that page had some problems and if I went back to do this reservation again these seats that I had previously selected were already booked. I would like to know if something went through or is there some problem. I contacted customer service but cause I couldn't response right away this was closed and I hadn't way to contact again. I was asked there to give flight numbers and name. Name is Lucia Milius and flight were * july Tallinn to Frankfurt LH*** Frankfurt to Valencia LH**** and ** july Valencia to Frankfurt LH**** Frankfurt to Tallinn LH***. I would like to know what happened and also my bankcard will not show right away if payment was made or not.

GetHuman-luciak did not yet indicate what Lufthansa should do to make this right.

How GetHuman-luciak fixed the problem
Later these places were open again and it was just as it was and I could bought my tickets. Now it is resolved and I also have my tickets.
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How Can I Change My Itinerary with Lufthansa?How Do I Make a Booking with Lufthansa?How Do I Get a Refund from Lufthansa?How do I make a special request for my flight with Lufthansa?
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Customer service issue
Reported by GetHuman-luciak
May 21st, 2019 - 2 years ago
GetHuman-luciak shared how to fix
Seen by 48 customers so far
Similar issue to 4686 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number


GetHuman-luciak started working on this issue
May 21st, 2019 12:03pm
GetHuman-luciak confirmed the issue is fixed. Hooray!
May 23rd, 2019 4:26pm

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