Hi ...*My name is Sujanto, I booked ticket Surabaya - Oslo - Surabaya.**I have one big...

GetHuman-sujanto's Change Flight issue with Lufthansa from May 2019

Help with my Lufthansa issue
First: share to improve GetHuman-sujanto's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sujanto may need:
Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman-sujanto's own words
Hi ...*My name is Sujanto, I booked ticket Surabaya - Oslo - Surabaya.**I have one big concern for transit time from Oslo - Frankfurt -*Singapore, the transit time only ** minutes :**Flight Oslo - Surabaya :*- Oslo - Frankfurt (LH***, **:**-**:**)*- Frankfurt - Singapore (LH***, **:**-**:**)*- Singapore - Surabaya (CI***, **:**-**:**)**Based on explanation from Lufthansa Indonesia Customer Service, the*transit time is very tight, especially with a lot of passenger.*My question is : do I have enough transit time ? If the risk is big,*Why is Lufthansa sell that's ticket ?*If the risk is big, is it possible to change my flight (with earlier*flight in the same days) without additional cost ?**thank you in advance.**Regards,**Sujanto
GetHuman-sujanto did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman-sujanto fixed the problem
We are waiting for GetHuman-sujanto to fix the problem and share the solution with the rest of us customers.
Please help with my Lufthansa issue
Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
Having Lufthansa issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Change Flight issue
Reported by GetHuman-sujanto
May 9th, 2019 - 2 mons ago
I have an issue with Lufthansa too
Not resolved
Seen by 4 customers so far
Similar issue to 4428 others
0 customers following this
GetHuman-sujanto started working on this issue
May 9th 10:00am