My booking code is KMHORM. On March *, I purchased preferred seating for $*** by sea...

GetHuman-jaywetse's refund request issue with Lufthansa from March 2019

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The issue in GetHuman-jaywetse's own words
My booking code is KMHORM. On March *, I purchased preferred seating for $*** by seat number and description, which I did not get. ****** DC to Frankfurt*Purchased **H and ** J*Got **H **J *Frankfurt to Lisbon*Purchased **D **E*Got *D *E which are * terrible seats right behind the separating curtain.* On March ** Flights backs, seats different but probably comparable. I think I should receive a refund of at least half of the $***.** that I paid you for something that I did not receive.
GetHuman-jaywetse did not yet indicate what Lufthansa should do to make this right.
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Lufthansa

refund request issue
Reported by GetHuman-jaywetse
Mar 26th, 2019 - 23d ago
I have an issue with Lufthansa too
Fixed
Seen by 5 customers so far
Similar issue to 3428 others
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Timeline
GetHuman-jaywetse started working on this issue
Mar 26th 11:31pm
GetHuman-jaywetse confirmed the issue is fixed. Hooray!
Mar 30th 1:25pm