Good day,* I'm Jackson Fernandez and We booked * tickets for me and my...
GetHuman-jackfdez's customer service issue with Lufthansa from February 2019
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The issue in GetHuman-jackfdez's own words
Good day,* I'm Jackson Fernandez and We booked * tickets for me and my classmate , for him the surname was there so they allowed him to board . For me my first name , middle and passport number is correct bt my surname is missed ,they didn't allowed me to board , there was no Lufthansa concern person to speak . They didn't help me to solve the problem she started bargain the flight ticket £ *** , even thought I accept to pay what I paid for pervious ticket . I'm student came UK to study, this incident hurt me lot because I lend money from others and came . they didn't worry about customer that was very painfull to me . Still I'm in UK I don have money to book ticket . I hope you people solve my issues .Waiting for your reply
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