From : Mrs. Sandra Mullins, Ms. Andrea Mullins, Ms. Bernadette Mullins & Ms. Caroline...

GetHuman1973357's customer service issue with Lufthansa from January 2019

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The issue in GetHuman1973357's own words
From : Mrs. Sandra Mullins, Ms. Andrea Mullins, Ms. Bernadette Mullins & Ms. Caroline Mullins****, Sliabh Breagh, Ardee Co. Louth.*********th. Jan., *****The Customer Service Personnel,*Lufthansa Airways.*Re : Delay and inconvenience and a ruined holiday.*Dear Sir*Madam,*We regret to inform you that due to your Flight Cancelations, delay of Flights, we have had the most unsatisfactory holiday ever. We had booked this holiday through vide Iternary No ************* with the expectation of enjoying almost * days i.e. **thFriday vide your flight No. LH *** scheduled to arrive in Venice at **.** am. And our departing Flight LH *** on **th. Sunday at *.** pm. giving us the pleasure of * days in Venice. Flight LH *** being cancelled , We were offered the alternative flight to venice via Vienna leaving Frankfurt at *.** pm and connecting flight to Venice scheduled to depart at *.** pm which was delayed to *.** pm. Resulting in our arrival at Venice at almost ** pm. and onward journey reaching our hotel eventually at **.** am on **th Saturday.*We also would like to mention the additional food expenses we incurred at the Airports Frankfurt and Vienna (which is * times extra). Not forgetting the inconvenience of having to wait for the number of hours that we spent at these airport. *Keeping the above experience in view. We request your action in compensating us for this terrible ordeal and anticipate your immediate response and action in this regard.*Thanking you.*Yours truly *Sandra Mullins (for Andrea Mullins Bernadette Mullins & Caroline Mullins)
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Customer service issue
Reported by GetHuman1973357
Jan 16th, 2019 - 9 mons ago
I have an issue with Lufthansa too
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Seen by 4 customers so far
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GetHuman1973357 started working on this issue
Jan 16th 1:02am