Strike & canceled flight reimbursements

GetHuman-zaferqa's customer service issue with Lufthansa from January 2019

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The issue in GetHuman-zaferqa's own words
Hello Lufthansa team,*Today **.*.**** as you may know there was a strike and one of my flights was canceled as my vacation ended and I need to head back to Germany, I tried to use the portal to exchange the canceled flight with a train Coupon as the website suggests, however because of the strike the portal was not working probably because of all the people trying to use it.*I ended up buying my own train ticket from Frankfurt bahnhof heading to Leipzig in a * hours ride.*I'll happily provide you with my flight tickets, confirmation code, email address, and ofcourse my train ticket receipt.*Will there be any reimbursements?*Looking forward to hearing from you.*Zafer Alqaddi
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Lufthansa

Customer service issue
Reported by GetHuman-zaferqa
Jan 15th, 2019 - 9 mons ago
I have an issue with Lufthansa too
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GetHuman-zaferqa started working on this issue
Jan 15th 5:29pm