GetHuman-zaferqa's customer service issue with Lufthansa from January 2019
Help with my Lufthansa issue
Next: our robot will wait on hold for GetHuman-zaferqa to get a Lufthansa rep on the line!
Always use the GetHuman Phone tocall Lufthansa. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-zaferqa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zaferqa may need:
Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman-zaferqa's own words
Hello Lufthansa team,*Today **.*.**** as you may know there was a strike and one of my flights was canceled as my vacation ended and I need to head back to Germany, I tried to use the portal to exchange the canceled flight with a train Coupon as the website suggests, however because of the strike the portal was not working probably because of all the people trying to use it.*I ended up buying my own train ticket from Frankfurt bahnhof heading to Leipzig in a * hours ride.*I'll happily provide you with my flight tickets, confirmation code, email address, and ofcourse my train ticket receipt.*Will there be any reimbursements?*Looking forward to hearing from you.*Zafer Alqaddi
GetHuman-zaferqa did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman-zaferqa fixed the problem
We are waiting for GetHuman-zaferqa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Lufthansa customer problems.