Concerns fbid ******** and follow up fbid ********. We were contacted * months ago and...

GetHuman-ronlalib's customer service issue with Lufthansa from January 2019

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The issue in GetHuman-ronlalib's own words
Concerns fbid ******** and follow up fbid ********. We were contacted * months ago and told to expect refund to our credit card in one month for a flight you inadvertently canceled with no input from me. Customer service in Frankfort admitted error rebooked part to US on the spot but still have no repayment for ticket I had to purchase because it was too early in the morning to talk to ticketing. We were in Croatia.
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Customer service issue
Reported by GetHuman-ronlalib
Jan 14th, 2019 - 9 mons ago
I have an issue with Lufthansa too
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Seen by 4 customers so far
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GetHuman-ronlalib started working on this issue
Jan 14th 6:29pm