I had the worse experience over all of my flights so far with Lufthansa. My carry-on is...

GetHuman-nnekoie's customer service issue with Lufthansa from January 2019

2390 similar
0 following
Help with my Lufthansa issue
Next: our robot will wait on hold for GetHuman-nnekoie to get a Lufthansa rep on the line!
Always use the GetHuman Phone tocall Lufthansa. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-nnekoie's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nnekoie may need:
Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman-nnekoie's own words
I had the worse experience over all of my flights so far with Lufthansa. My carry-on is the standard size, I have traveled with this set of luggage for the last * years with couple of airline like air-france, emirates etc, and I never had such a problem with the size of my carry-on. Although, my carry-on was the standard size ,the agent at the lufthansa forced me to have it tagged and charged me for $*** CAN to tag it saying that this is not the standard size (but it was). However, in same flight at the boarding station the same Lufthansa agents tagged every body's carry-on for free. I'm so upset with the service of Lufthansa agents and I need my money refunded as soon as possible. In the same flight I have seen the same size of carry-on every body was carrying. I can attach All the related photos and you can judge about it. Thanks, Nooshin
GetHuman-nnekoie did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman-nnekoie fixed the problem
We are waiting for GetHuman-nnekoie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
Having Lufthansa issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nnekoie fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nnekoie
Jan 4th, 2019 - 3 mons ago
I have an issue with Lufthansa too
Not resolved
Seen by 6 customers so far
Similar issue to 2390 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-nnekoie started working on this issue
Jan 4th 9:48pm