Hi! Me and my family had the flight on ** December **** at *:** am.the flight no.LH...

GetHuman-drgrigor's customer service issue with Lufthansa from January 2019

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The issue in GetHuman-drgrigor's own words
Hi! Me and my family had the flight on ** December **** at *:** am.the flight no.LH*****! Nobody told us about the flight that has been cancelled or delayed the girls from the desk they didn’t know exactly what to answer . After nine hours we’ve been sent to Frankfurt with another aeroplane and the final delayed for our journey was ** hours . We lost all our bookings and all the reservation that we had planned ! We want to know exactly what was happening with the flight !We know that the delayed over three hours we get the compensation and we want to know exactly how much is gonna be with ** hours . I want to mention that my kid has five years old and you was awake ** hours in the day ! Thank you . I’m looking forward or for the answer please thank you !
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Lufthansa

Customer service issue
Reported by GetHuman-drgrigor
Jan 4th, 2019 - 4 mons ago
I have an issue with Lufthansa too
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GetHuman-drgrigor started working on this issue
Jan 4th 10:57am