Hi, need your help on two bookings one made wrong by accident. **. M*AF** flight back f...

GetHuman-fritzpf's customer service issue with Lufthansa from December 2018

Help with my Lufthansa issue
The issue in GetHuman-fritzpf's own words
Hi, need your help on two bookings one made wrong by accident. **. M*AF** flight back from Hong Kong to Stuttgart via Zurich ***:** Uhr HONG KONG ***:** Uhr ZURICH***:** Uhr ZURICH ***:** Uhr STUTTGART*this is fine and will be used as booked, but second booking is wrong since we need to go from Stuttgart to Berlin and not from Zurich to Berlin as booked. **. SXALBD***:** Uhr ZURICH ***:** Uhr Munich ***:** Uhr Munich ***:** Uhr Berlin*What options do we have to come from Stuttgart to Berlin?**. can we cancel SXALBD?**. can we re-book SXALBD?**Please help to find a cost neutral solution, looking forward to hearing from you and have a nice Christmas.

GetHuman-fritzpf did not yet indicate what Lufthansa should do to make this right.

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Customer service issue
Reported by GetHuman-fritzpf
Dec 24th, 2018 - 3 years ago
GetHuman-fritzpf shared how to fix
Seen by 5 customers so far
Similar issue to 2246 others
0 customers following this
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GetHuman-fritzpf started working on this issue
Dec 24th, 2018 5:03am
GetHuman-fritzpf confirmed the issue is fixed. Hooray!
Dec 25th, 2018 2:59am

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