We have submitted all the documents required for a refund by Lufthansa twice already...

GetHuman1748413's customer service issue with Lufthansa from December 2018

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The issue in GetHuman1748413's own words
We have submitted all the documents required for a refund by Lufthansa twice already, and have not received any response to our emails. Please respond a.s.a.p. to the issue continuing for a few months so far. The Feedback * for our case is: ********.*Matt and Christina Chrzanowski
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Customer service issue
Reported by GetHuman1748413
Dec 13th, 2018 - a yr ago
I have an issue with Lufthansa too
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Seen by 3 customers so far
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GetHuman1748413 started working on this issue
Dec 13th, 2018 1:12am