My luggage was lost on a flight from Rome-Frankfurt-Los Angeles. I notified Lufthansa a...

GetHuman1689436's customer service issue with Lufthansa from December 2018

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The issue in GetHuman1689436's own words
My luggage was lost on a flight from Rome-Frankfurt-Los Angeles. I notified Lufthansa at LAX when I arrived. They took my information and said it would be on the same flight landing today at *pm. Last night I got a call from Lufthansa saying it had been found and would be delivered today. Today at **am the delivery car arrived with a bag that was NOT mine. So now I am concerned that my baggage, carrying very valuable items is potentially lost.
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Lufthansa

Customer service issue
Reported by GetHuman1689436
Dec 4th, 2018 - a mon ago
I have an issue with Lufthansa too
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Seen by 4 customers so far
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Timeline
GetHuman1689436 started working on this issue
Dec 4th, 2018 7:12pm