Greetings!**Apparently, my client does not have an account with Lufthansa's FFP but his...

GetHuman-redel's customer service issue with Lufthansa from December 2018

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Greetings!**Apparently, my client does not have an account with Lufthansa's FFP but his most recent flight was given miles to an account under LH Air FFP. I have written to Air China and according to them, these miles were credited to an account under account number: LH ***************. My client requests these miles be deleted from your system as we will be having his real account credited under United Air. **For your reference, my Client is Jeffrey Stewart Weinstien.**Jeff Weinsteins' United Air MileagePlus account number is VC********The two flights that we think was credited to another account which is not Mr. Weinstein's account are these two:** JFKPEK CA*** **OCT** DWRCUS*** PEKPVG CA**** **OCT** DWRCUS***United Air records indicate that mileage for these flights has already been credited to another airline’s frequent flyer program. Therefore, these flights were ineligible for MileagePlus credit under United Air. They have informed us that once you have released these credits or removed from the account LH ***************, we can then have them reinstated to UA FFP.**Please let me know if you need more information to have this resolved.**Best,*Redel Fronda*Executive assistant to Jeffrey Weinstein
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Customer service issue
Reported by GetHuman-redel
Dec 4th, 2018 - a mon ago
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Dec 4th, 2018 3:00am