I bought i flight from mytrip.com from Tallinn to Milan (Lufthansa flight) next year...

GetHuman1679724's customer service issue with Lufthansa from December 2018

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The issue in GetHuman1679724's own words
I bought i flight from mytrip.com from Tallinn to Milan (Lufthansa flight) next year * July (also i have return ticket * July ). But i got letter from mytrip.com that this flight has been cancelled. Booking nr is VWPETV (* tickets Marlen M*esalu, Rauno Laumets) (flights LH-**** Tallinn to Munich and flight LH-**** Munich to Milan). I also called your office in Estonia, they said that i should contact with mytrip.com, so I also called to mytrip office, but i did not understand much. And i wrote many letters to mytrip.com. *SO now they answered me. And said that nr * I should contact with the airline company and ask what i should do next, but i have allready called your company. And nr * they said that it is possible to get full refund but only if it is acceptable by the airline company. SOOO my question is what should i do next, who will give me refund for the tickets. How much i have to wait and ask for my money. Your company cancelled my flight and i have to suffer, because one is telling me that i should contact with the company that selled me tickets and other one says that i should contact with the airline. And IF airline WANT they give me my money back. If this is so i will never fly with your company again. And i hope you will answer me. **Best regards,*Marlen M*esalu*from Estonia

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Customer service issue
Reported by GetHuman1679724
Dec 3rd, 2018 - 4 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 1938 others
0 customers following this


GetHuman1679724 started working on this issue
Dec 3rd, 2018 4:17pm

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