Have not been compensated for cancelled flight.

GetHuman1645809's customer service issue with Lufthansa from November 2018

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Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman1645809's own words
Get our vouchers honored. ... On Nov.**, ****, my wife and I were ssheduled to leave from ORD (Chicago) to MUC (Munich) on flight LH ***. We were unable to board because insufficient toilets were available. We were given compensation vouchers for $**** each which we were told would be deposited into my account within ** business days. No such deposits were received. Our ticket numbers were ************* and *************. Please advise when we can expect to be compensated.
Three attempts have been made to receive the compensation we were promised. No results.
Honoring our compensation vouchers of $**** each.
Can't get a customer service agent live.
I have an issue with Lufthansa too
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Lufthansa

Customer service issue
Reported by GetHuman1645809
Nov 28th, 2018 - 9 mons ago
I have an issue with Lufthansa too
Not resolved
Seen by 9 customers so far
Similar issue to 1852 others
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Timeline
GetHuman1645809 started working on this issue
Nov 28th, 2018 4:12pm