Dear Mr*Ms,**I’m writing you in regards to reservation which I made yesterday the **th...

GetHuman-kakloc's customer service issue with Lufthansa from October 2018

1287 similar
0 following
Help with my Lufthansa issue
First: share to improve GetHuman-kakloc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kakloc's next move: talk to Lufthansa when they open (we'll send a reminder).
Lufthansa's call center is closed now. We will text or email GetHuman-kakloc when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-kakloc can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-kakloc may need:
Name on ticket, Booking reference, Billing address, Email address, and Phone number
The issue in GetHuman-kakloc's own words
Dear Mr*Ms,**I’m writing you in regards to reservation which I made yesterday the **th of October. The Booking reference is UIH*RB.**The issue is that there is an mistake in my son surename. Instead of KLOCHKOV it’s states KLOCHKOVA. **Kindly advice, how can I change the surname for the correct one.**Thank you for your kind reply in advance.**Best regards,**Anna Klochkova
GetHuman-kakloc did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman-kakloc fixed the problem
We are waiting for GetHuman-kakloc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
Having Lufthansa issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lufthansa email you?
This email address isn't valid
Follow this issue
See how GetHuman-kakloc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kakloc
Oct 12th, 2018 - 7d ago
I have an issue with Lufthansa too
Not resolved
Seen by 2 customers so far
Similar issue to 1287 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kakloc started working on this issue
Oct 12th 11:02pm