This was not resolved and to day * September **** now over * weeks no response from Lufthansa Customer Resolutions. No matter how I make contact, I get no response or recognition of email or contact???!!!

GetHuman1022235's customer service issue with Lufthansa from August 2018

Help with my Lufthansa issue
The issue in GetHuman1022235's own words
Trying to get a refund ... I have a customer reference given to me on Friday **th August regarding a refund . I am trying to chase update. Ref. ********
They are not acknowledging any of my emails.
It would be nice to speak to someone and resolve any issues and agree on a refund.
Phone calls to bookings who have given me several ways of getting hold of customer relations - NONE OF THEM HAVE WORKED.
I have an issue with Lufthansa too
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Lufthansa

Customer Relations
Customer service issue
Reported by GetHuman1022235
Aug 22nd, 2018 - a mon ago
I have an issue with Lufthansa too
Fixed
Seen by 10 customers so far
Similar issue to 864 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number
Timeline
GetHuman1022235 started working on this issue
Aug 22nd 9:35am
GetHuman1022235 shared this issue with friends on Facebook
Aug 22nd 9:36am
GetHuman1022235 indicated the issue is not fixed yet.
Aug 22nd 6:41pm
GetHuman1022235 indicated the issue is not fixed yet.
Aug 23rd 12:04pm
GetHuman1022235 indicated the issue is not fixed yet.
Aug 25th 10:46pm
GetHuman1022235 indicated the issue is not fixed yet.
Aug 29th 9:11am
GetHuman1022235 indicated the issue is not fixed yet.
Sep 6th 11:05am
GetHuman1022235 indicated the issue is not fixed yet.
Sep 6th 11:10am