This was not resolved and to day * September **** now over * weeks no response from Lufthansa Customer Resolutions. No matter how I make contact, I get no response or recognition of email or contact???!!!
GetHuman1022235's customer service issue with Lufthansa from August 2018
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The issue in GetHuman1022235's own words
Trying to get a refund ... I have a customer reference given to me on Friday **th August regarding a refund . I am trying to chase update. Ref. ********
They are not acknowledging any of my emails.
It would be nice to speak to someone and resolve any issues and agree on a refund.
Phone calls to bookings who have given me several ways of getting hold of customer relations - NONE OF THEM HAVE WORKED.
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