Travelled to Berlin last month on business class from LHR.*My case was lost for ** hour...
GetHuman-gwsummer's customer service issue with Lufthansa from August 2018
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The issue in GetHuman-gwsummer's own words
Travelled to Berlin last month on business class from LHR.*My case was lost for ** hours - it took ages at the airport to finally get it back ( * hours queues etc ) and when I did, it was seriously damaged and is now unusable.
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