Travelled to Berlin last month on business class from LHR.*My case was lost for ** hour...

GetHuman-gwsummer's customer service issue with Lufthansa from August 2018

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The issue in GetHuman-gwsummer's own words
Travelled to Berlin last month on business class from LHR.*My case was lost for ** hours - it took ages at the airport to finally get it back ( * hours queues etc ) and when I did, it was seriously damaged and is now unusable.
GetHuman-gwsummer did not yet indicate what Lufthansa should do to make this right.
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Lufthansa

Customer service issue
Reported by GetHuman-gwsummer
Aug 22nd, 2018 - 3 mons ago
I have an issue with Lufthansa too
Fixed
Seen by 6 customers so far
Similar issue to 862 others
0 customers following this
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Timeline
GetHuman-gwsummer started working on this issue
Aug 22nd 7:51am
GetHuman-gwsummer indicated the issue is not fixed yet.
Aug 25th 8:20pm