Lufthansa lost my luggage yesterday ** August ****, in a flight from Reikiavick to Muni...

GetHuman-inmaque's customer service issue with Lufthansa from August 2018

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The issue in GetHuman-inmaque's own words
Lufthansa lost my luggage yesterday ** August ****, in a flight from Reikiavick to Munich. FLIGHT LH ****. They probably made a mistake with the labels and sent my suitcase to Madrid.*I claimed for my suitcase in Munich but as I was going to miss my flight to Paris , they recommended me to make the complaint at the airport of Paris, Charles de Gaulle.This afternoon I have received a bag that is not mine at the hotel of Paris where I am staying at. The double problem is that this bag has my name on it.*I need my luggage urgently because I have some medicines Inside that I have to take.**COULD YOU PLEASE CONTACT WITH ME AS SOON AS YOU CAN: I have called today at least to * numbers of your company and nobody knows anything.

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Lufthansa

Customer service issue
Reported by GetHuman-inmaque
Aug 17th, 2018 - 3 years ago
Fixed
Seen by 36 customers so far
Similar issue to 809 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number

Timeline

GetHuman-inmaque started working on this issue
Aug 17th, 2018 9:09pm
GetHuman-inmaque indicated the issue is not fixed yet.
Aug 17th, 2018 10:49pm
GetHuman-inmaque indicated the issue is not fixed yet.
Aug 17th, 2018 10:51pm
GetHuman-inmaque indicated the issue is not fixed yet.
Aug 17th, 2018 10:52pm
GetHuman-inmaque indicated the issue is not fixed yet.
Aug 17th, 2018 10:53pm
GetHuman-inmaque indicated the issue is not fixed yet.
Aug 18th, 2018 10:17pm
GetHuman-inmaque indicated the issue is not fixed yet.
Aug 18th, 2018 10:18pm

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