Hello! Lufthansa is my favorite airline and I have used it a lot but today changed it a...
GetHuman-sarahabd's customer service issue with Lufthansa from August 2018
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The issue in GetHuman-sarahabd's own words
Hello! Lufthansa is my favorite airline and I have used it a lot but today changed it all. I was expected to fly from Frankfurt to Boston (Flight number ***) at *:** departure time. As I came to the gate, since the gate number changed in the last second, the last few people were getting onto the flight. As soon as I came, the person who checks the boarding passes said it was too late and that it was overbooked. I had a college orientation that I missed due to this. This is unnecessary and really disappointed me about lufthansa. I am now in a hotel and am on a waiting list for tomorrow’s flight, same time. I got my boarding pass but final seat number. I would like a compensation, as this is unacceptable. I need to get to Boston tomorrow due to college. Please do whatever you can.**Kind Regards and please contact me as soon as possible *Sarah Abdelrahman*******************@***.com
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